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Cookies & privacy statement

Register and Privacy Statement

This is Adrenalite Oy's registration and data protection statement in accordance with the EU General Data Protection Regulation (GDPR). Prepared on 28 March 2023. Latest change 15.09.2023.

This Privacy Statement describes how we process our customers' personal data in our online store. The data protection statement is valid from 28 March 2023.


1. Controller

Adrenalite Oy, Business ID number 3355731-5

Savikonkuja 6, 42100 Jämsä

info@adrenalite.fi

2. The person responsible for the register

Jonas Hellén

+358 40 833 9535

jonas.hellen@adrenalite.fi

3. Register name

Adrenalite Oy online store customer register

4. Purpose and basis of personal data processing

We process your personal data in order to maintain a safe and easy-to-use customer relationship, order deliveries and payment processing. We also process your personal data in connection with marketing and customer service and to provide a good customer experience. The basis for processing personal data is your consent or a legitimate interest.

5. Personal data to be processed

When visiting the online store, we collect and process information such as:

  • When you make a purchase in our online store, verify your card information or make an order/return, you give us the right to collect personal data.
    • Your name and contact information (address, number, email address)
    • Order information and payment transactions
  • asks for registered online store IDs and information about the user you are using.
  • When you browse products on our network, we receive the IP address of your device from which you visited our site, the device you are using and the operating system information.

Possible permits for marketing and direct marketing:

  • granted us permission to send you e-mails about products.
  • You are always entitled, without a separate reason, to request that we remove your information from Adrenalite Oy's mailing list.
  • In order for us to remove your information from the mailing list, we need a written contact with the controller of this privacy statement. For example, a free-form e-mail or a message to (info (a) adrenalite.fi).

Possible contacts related to customer service:

  • Contact us by e-mail, you send your name, e-mail address, customization of the subject of the message, and attachments.

We do not disclose your information to a broad value (more information in the lower chapter)

6. Regular sources of information

  • As a rule, personal data is received from you in connection with an order or in a customer service situation. In addition, we use cookies (find out about them in the second chapter) and other similar technologies to improve the user experience of the online store.

7. Data retention period

  • We keep personal data only as long as it is necessary to fulfill the purposes defined in the privacy statement or in accordance with the requirements of the law.

8. Recipients of personal data

  • Personal data is processed only by the administrator of the register or company staff.

9. Disclosure of personal data to third parties

  • Personal data will not be transferred outside the European Union, unless it is necessary to ensure the technical implementation of the data controller or its partner.
  • We do not disclose personal data to third parties other than:

To deliver the order or to process payments.

    • The e-commerce platform we use: Shopify.inc
    • Payment service intermediary: Paytrail Oyj
    • Transport companies: Posti, Postnord and DB Schenker
    • Creditors: Walley Installment payment and invoice Norion Bank AB

These parties have their own privacy statements and we recommend that you familiarize yourself with them as well. (more on this in the payment and delivery methods as well)

  • If necessary, we also hand over personal data to the authorities as required by legislation.
    • If this is the case, we will inform you of the information request immediately

10. Rights of the data subject

  • You have the right to check your personal data and request their correction or deletion.
  • You also have the right to limit the processing of your personal data in certain situations and to object to the processing of personal data for marketing purposes.
  • You also have the right to transfer your personal data from one system to another.
  • If you want to change the processing of your personal data, you must make the request in writing or by email to the controller's contact person, whose contact information can be found at the beginning of this privacy statement. The registrar will respond to the request without delay and no later than one month after the request was submitted.
  • If you believe that there has been a violation of the data protection regulation in the processing of your personal data, you have the right to file a complaint with the supervisory authority.

11. Data security

When processing personal data, we comply with the information security requirements of the industry and use reasonable, appropriate, technical and organizational measures to protect personal data.

  • The information collected about you is protected by a firewall. The data is stored in a separate information system and databases and in the storage space of the online shopping platform (Shopify.inc)
  • Card purchase transactions are protected with the SSL protocol.

12. Cookies

Functional cookies (mandatory selection)

We use cookies and other similar technologies to improve the user experience of the online store. Cookies are small text files that are stored on your device during your visit to the website. If you wish, you can block the use of cookies in your browser settings, but this may affect the functionality of the online store.

Cookies are used e.g.

  • for identification
  • to login
  • to delivery time estimates
  • To the shopping cart functions
  • to provide a better service

Analytical cookies

  • We use analytical cookies to optimize the customer experience for website visitors. Analytical cookies allow us to see what users do on our website. The use of analytical cookies requires permission, which can be accepted from the cookie banner.

13. Changing the privacy statement

Due to the development of services and changes in legislation, we reserve the right to change the content of the data protection statement when necessary.

14. Contacts

If you have questions or comments about the content of this data protection statement, you can contact the data controller using the information found at the beginning of the statement.